About IConnect Cars

Wheelchair Transfers • Airport Transfers • Night Runs • 24/7 Support

Free Baby Seats
TFL Licensed
24/7 Availability

Our Hayes Story

Founded in Hayes, Serving Hayes

IConnect Cars began with a simple mission: provide Hayes residents with reliable, affordable minicab services they can actually depend on. Started by local Hayes entrepreneurs who were tired of unreliable taxi companies, we've grown from a single vehicle operation to UB3's most trusted minicab service.

Our founders lived the frustration firsthand – missed airport pickups, overpriced black cab fares, and drivers who couldn't find Clayton Road despite living "locally." That's why we built IConnect Cars differently.

Today, we're proud to serve over 5,000 Hayes families with our fleet of TFL-licensed vehicles, covering everything from school runs to Heathrow airport transfers.

Meet the IConnect Cars Team

Our Hayes-Based Drivers

Every IConnect Cars driver calls Hayes home. They're not just passing through UB3 – they live here, shop at Hayes Town Centre, and know every shortcut from Botwell Lane to Hayes & Harlington Station.

Driver Requirements:

TFL Private Hire License – Fully compliant with Transport for London regulations
Enhanced DBS Checks – Your safety is our priority
Local Knowledge Test – Must know Hayes, UB3, and surrounding areas inside out
Customer Service Training – Professional, courteous, helpful approach
Multilingual Capabilities – English, Punjabi, Urdu, Polish speakers available

Our drivers are Hayes ambassadors who take pride in representing our community.

Our Fleet: Built for Hayes Needs

Standard Minicabs (4-Seater)

Perfect for: Hayes to Heathrow runs, local shopping trips, medical appointments

Vehicle Types: Toyota Prius, Ford Mondeo, Vauxhall Insignia
Features: Air conditioning, GPS tracking, card payment terminals
Maintenance: Daily safety checks, weekly deep cleans

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Wheelchair Accessible Vehicles (WAVs)

Perfect for: Hillingdon Hospital visits, Hayes medical centres, airport transfers

TFL-Approved WAVs with rear ramp access
Wheelchair restraint systems for passenger safety
Trained drivers with disability awareness certification
Priority booking for Hayes UB3 residents with mobility needs

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Minibuses (6-8 Seater)

Perfect for: Group airport transfers, Hayes wedding parties, sports teams

Mercedes Vito, Ford Transit Custom – Premium comfort
Extra luggage space for Heathrow holiday groups
Group entertainment systems for longer journeys
Professional uniformed drivers for special occasions

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Why We're Different: The IConnect Cars Promise

Genuine Hayes Locals

We're not a national chain with a Hayes postcode. Our office is on Clayton Road. Our drivers live in UB3, UB4, UB7. We shop at the same Hayes supermarkets you do.

Transparent Pricing

No surge pricing during Hayes rush hour. No hidden fees for airport pickups. What we quote is what you pay – whether it's 3 PM or 3 AM.

Reliability You Can Trust

10-minute average pickup time isn't marketing fluff – it's our daily reality. We track every journey and constantly improve our Hayes response times.

Accessibility First

Hayes has a large disabled community, and we're proud to serve everyone. Our wheelchair accessible vehicles aren't an afterthought – they're central to our mission.

Technology That Works

Real-time tracking – Know exactly when your Hayes minicab will arrive
Flight monitoring – Automatic adjustments for Heathrow delays
SMS confirmations – Driver details, vehicle registration, ETA updates
Online booking – Reserve your UB3 pickup in under 60 seconds

Our Hayes Service Statistics

By the Numbers (2024):

50,000+ completed journeys from Hayes UB3
15,000+ airport transfers to Heathrow, Gatwick, Stansted
2,500+ wheelchair accessible trips serving Hayes disabled community
98.5% on-time performance for pre-booked Hayes pickups
4.8/5 average customer rating across all review platforms

Our Busiest Routes:

Hayes to Heathrow (Terminal 2, 3, 5) – 35% of all journeys
Hayes to Hillingdon Hospital – Medical appointments, visiting
Hayes local runs – Shopping, social visits within UB3
Hayes to Central London – Business meetings, entertainment
Hayes to Gatwick Airport – Holiday departures, arrivals

Our Credentials & Compliance

Licensing & Insurance

TFL Private Hire Operator License – Fully compliant with London regulations
Comprehensive Insurance – £2 million public liability coverage
Vehicle Licensing – All cars TFL-approved and regularly inspected
Driver Licensing – Every driver holds valid TFL private hire license

Safety Standards

Daily Vehicle Inspections – Brakes, lights, tyres checked every morning
Driver Background Checks – Enhanced DBS clearance for all staff
GPS Tracking – Real-time monitoring for passenger safety
Emergency Protocols – 24/7 support for any journey issues

Environmental Responsibility

Hybrid Vehicle Fleet – Reducing Hayes air pollution
Route Optimization – GPS technology minimizes unnecessary mileage
Paperless Operations – Digital receipts, online booking systems

Customer Testimonials: Real Hayes Voices

I've used IConnect Cars for 3 years now. They know my address off by heart and always arrive exactly when promised. Proper local service.

– Janet Williams, Church Road, Hayes

Customer Testimonials: Real Hayes Voices

My mum uses their wheelchair taxi for hospital appointments. The drivers are so patient and helpful – they treat her like family.

– David Patel, Botwell Lane, Hayes

Customer Testimonials: Real Hayes Voices

Booked their minibus for our Hayes wedding. Driver wore a suit, helped with decorations, and knew all the photo spots around UB3. Brilliant!

– Lisa & Mark Thompson, Wood End Green, Hayes

Customer Testimonials: Real Hayes Voices

4 AM Heathrow pickup for work trip. Driver was waiting outside, helped with luggage, and got me there in 12 minutes. Can't fault them

– Ahmed Khan, Clayton Road, Hayes

Our Vision for Hayes Transport

Looking Forward: We're constantly evolving to serve Hayes better. Our plans include:

Electric Vehicle Fleet – Cleaner transport for UB3 by 2027
Mobile App Development – One-tap booking for Hayes residents
Expanded Wheelchair Fleet – More WAVs to serve growing demand
Community Hub – Hayes transport information centre

Our Promise: As Hayes grows and changes, IConnect Cars will grow with it. We're not going anywhere – this is our home too.

020 3637 6767 Book Online

Contact Our Hayes Team

Our Hayes Office:
10 Clayton Road, Hayes, UB3 1AZ
(Same street where we started – still local, still committed)

Speak to Hayes Locals:
020 3637 6767 – Available 24/7

Email Our Team:
support@iconnectcars.co.uk

Book Online:
Quick, easy booking for all Hayes UB3 pickups

Ready to Experience the IConnect Cars Difference?

Whether you need:

A quick ride to Hayes & Harlington Station
Airport transfer to Heathrow Terminal 5
Wheelchair accessible transport to Hillingdon Hospital
Group minibus for your Hayes celebration

We're here, we're local, and we're ready to serve.

Your neighbours, your minicab service, your reliable choice.

Call Hayes: 020 3637 6767